I know this step might seem simplistic, but circling out a port- or cable-related malfunction first can save you hours down the line with software troubleshooting. USB hubs are infamous for bugs like this, and it’s possible that it simply isn’t able to power the external drive too.Ĭonsider using another cable instead too. Moreover, if you’re using a USB hub, connect it directly into the laptop or desktop computer instead. Maybe the one you’re trying to plug it into has a malfunction. OK, this is just the easiest and most direct solution to the problem, right? Simply plug out of the current USB port and try another one. Possible Cause #1: Wrong Port and/or Cable Is macOS Compatibility Affected by Storage Size?.How to Connect WD My Passport to Older Versions of macOS?.Which File System Does WD My Passport Use by Default?.Possible Cause #4: Outdated WD Drive Utilities App.Possible Cause #3: Not Mounted in Disk Utility.
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